In our previous article » Full text search examines ALL of the words in the scanned document!», we’ve introduced the powerful trick of scanned document management– FTS full-text search! No matter how small your clues are, you can find the file you are looking for. But if the FTS full-text search function is not working properly, it displayed the garbled texts, what should we do?
At this moment, you just need to check whether the FTS full-text search function is correctly enabled, whether you have selected the corresponding language to recognize your document; and whether you are scanning at a resolution of 300 dpi or higher. After doing so, try to perform the scan again, it should be back to normal !